1 post tagged “technical support”

I went back to Dick Smith and swapped yesterday’s faulty webcam for a new one costing twice as much. It kind of works, and I kind of got my al-Jazeera Listening Post spot done, but the set-up remains buggy. The main problem now is that the software stops recording whenever it damn well likes. I also have not found anything on Logitech’s tech support pages about this, or about a massive black band appearing on the left of the screen in certain situations (which situations, I don’t exactly know). Maybe there is some convention that webcammers know of to prevent these automatic turn-offs—but I sure don’t, since I missed that memo.
   This was to be a shout-out to Randy and everyone at a private Vox group, but I thought it was funny where it stopped. It’s like the program knows its masters were being criticized (cue Twilight Zone music).

Video 23